Employee Engagement: What and Why
Other than using the word “heck” in the opening line (a classic cop-out on the grown-up internet), I really like this Forbes article. It is succinct and well written but, mostly, I like it because it agrees with me and it does so better than I generally do myself.
In a nutshell:
“Definition: Employee engagement is the emotional commitment the employee has to the organization and its goals.
“This emotional commitment means engaged employees actually care about their work and their company. They don’t work just for a paycheck, or just for the next promotion, but work on behalf of the organization’s goals.
“When employees care—when they are engaged—they use discretionary effort.”
I couldn’t have written it better myself. Maybe I could have? Maybe I have and it’s in my manuscript with my publisher? It’s certainly not in Forbes, that’s for sure.
The writer is spot on, not only in what they write but why they’re writing it. I’m seeing too many articles etc using the term ’employee engagement’ synonymously with happiness or satisfaction. Nope. Different things. I’m not anti happiness or satisfaction. They’re just different and don’t necessarily generate the direct and proven positive influences on productivity that engagement does. (ie getting things done even when no one’s watching.)