Employers delude themselves over staff engagement levels

Depressingly but unsurprisingly there may be a gap between what bosses think workers think and what workers actually think, or at least what they say they think.

This article references a couple of surveys making these ‘revelations.’

Supposedly, two out of five employers described staff morale as either ‘high’ or ‘very high.’ A different survey, this time of employees, showed that almost three out of five seemed to have adopted a ‘not bothered’ attitude to work.

Have a read and have a ponder on the implications. To me, one of the fundamental underpinnings of genuine employee engagement is a  sense of common purpose and clear shared expectations between everyone involved in the work – be they employer or employee. A lack of that will lead to lower engagement and a subsequent loss of productivity and profitability benefits. The trouble with the results of those UK surveys (if they’re accurate) is not only is there that lack of a sense of common purpose and clear shared expectations between everyone involved in the work but there’s an absence of any meaningful and systemic communication to capture that gap and reduce it.

We shouldn’t be relying on external, averaged and general surveys to tell us what is entirely predictable and, if not avoidable, at least simply mitigated through observation and enquiry.

There’ll always be gaps between perceptions of employers and employees. You can lead a horse to water but you can’t make them change their spots.

About Terry Williams - The Brain-Based Boss

I'm all about engaging people and helping you engage yours to influence behaviour to improve results - at work and at home. Maybe you're a manager, a salesperson, a leader, a parent, a presenter or an event organiser? You need to grab your people's attention, create some rapport, be memorable and influence behaviour change. How can we do that? I'm originally a trainer by trade, turned manager, turned comedian and partway back again. Author of 'THE GUIDE: How to kiss, get a job & other stuff you need to know', I write and speak about how to engage people, be they employees, family or yourself. How can we connect with people’s own internal motivations and help them use their own inner passions to drive towards productivity, success and happiness? And hopefully have a few laughs along the way... As a trainer facilitating learning and development in others, I find myself drawing on my own extensive business experience. I specialise in the delivery of high impact, customised training solutions for organisations that are serious about improving the performance and lives of their people.

Posted on October 1, 2012, in Employee Engagement and tagged , . Bookmark the permalink. Leave a comment.

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