Employers delude themselves over staff engagement levels
Depressingly but unsurprisingly there may be a gap between what bosses think workers think and what workers actually think, or at least what they say they think.
This article references a couple of surveys making these ‘revelations.’
Supposedly, two out of five employers described staff morale as either ‘high’ or ‘very high.’ A different survey, this time of employees, showed that almost three out of five seemed to have adopted a ‘not bothered’ attitude to work.
Have a read and have a ponder on the implications. To me, one of the fundamental underpinnings of genuine employee engagement is a sense of common purpose and clear shared expectations between everyone involved in the work – be they employer or employee. A lack of that will lead to lower engagement and a subsequent loss of productivity and profitability benefits. The trouble with the results of those UK surveys (if they’re accurate) is not only is there that lack of a sense of common purpose and clear shared expectations between everyone involved in the work but there’s an absence of any meaningful and systemic communication to capture that gap and reduce it.
We shouldn’t be relying on external, averaged and general surveys to tell us what is entirely predictable and, if not avoidable, at least simply mitigated through observation and enquiry.
There’ll always be gaps between perceptions of employers and employees. You can lead a horse to water but you can’t make them change their spots.