Employee Engagement Drives Competitive Advantage

Engagement's Effect On Key Performance Indicators

Gallup lead the way internationally with engagement research. In their blog they really break down the aspects of a business’s performance that get affected by engagement levels – one way or the other.

“Gallup continues to find that the strong relationships between engagement and these key business outcomes hold true across various industries, economic climates, and regions of the world.”

That’s good to know for me as a New Zealander and it reinforces what I’ve found in my limited forays to other regions. I’m in the middle of 30 or so presentations around New Zealand and, although I’m not specifically speaking about employee engagement, it does crop up. I’m speaking on building winning teams so that’s not surprising. The evidence, as again shown in Gallup’s graph, is consistent that there are demonstrable and significant gains to be had to fostering engagement. What I like about this graph is that it clearly highlights that it’s not just about those who enhance their engagement levels sneaking ahead of the pack. The unengaged workplaces suffer poorer results and the disengaged slide backwards. This double-shift magnifies the improvement in KPIs for those making the effort and reaping the rewards – not because engaged employees are nice-to-have or the-right-thing-to-do in a fluffy and intangible sense. But because IT WORKS – in the tangible bottom line sense.

Employee Engagement Affects Key Business Outcomes

To me, engagement is one of the more significant levers bosses have to position and differentiate themselves. And if you get a big enough lever, you can shift the world. Next week though, I’m just trying to shift New Plymouth and Lower Hutt…

About Terry Williams - The Brain-Based Boss

I'm all about engaging people and helping you engage yours to influence behaviour to improve results - at work and at home. Maybe you're a manager, a salesperson, a leader, a parent, a presenter or an event organiser? You need to grab your people's attention, create some rapport, be memorable and influence behaviour change. How can we do that? I'm originally a trainer by trade, turned manager, turned comedian and partway back again. Author of 'THE GUIDE: How to kiss, get a job & other stuff you need to know', I write and speak about how to engage people, be they employees, family or yourself. How can we connect with people’s own internal motivations and help them use their own inner passions to drive towards productivity, success and happiness? And hopefully have a few laughs along the way... As a trainer facilitating learning and development in others, I find myself drawing on my own extensive business experience. I specialise in the delivery of high impact, customised training solutions for organisations that are serious about improving the performance and lives of their people.

Posted on July 8, 2013, in Employee Engagement, The Brain-Based Boss and tagged , , , , . Bookmark the permalink. Leave a comment.

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