Employee Engagement Boosts Productivity And What Else?
This Harvard Business Review blogpost identifies other benefits of engagement, aside from productivity. Of course, workplace leaders who want productivity boosts may not be interested but they should be. I’ve seen workplace safety enhancements due to greater engagement efforts – just to name one benefit in addition to productivity.
“Improving employee engagement is not simply about improving productivity — although organizations with a high level of engagement do report 22% higher productivity, according to a new meta-analysis of 1.4 million employees conducted by the Gallup Organization. “
The author goes on to specify and quantify some other benefits, including safety.
Jim Harter Ph.D., a chief scientist at Gallup Research explained what engaged employees do differently in an email interview: “Engaged employees are more attentive and vigilant. They look out for the needs of their coworkers and the overall enterprise, because they personally ‘own’ the result of their work and that of the organization.”
And, of course, improved safety means less costs and downtime, which means… greater productivity.
I keep harping on in my presentations and my books that trying to increase the engagement levels of your employees is not about vague warm fuzzy feelings but that it has practical, demonstrable and measurable outcomes, that as part of a wider business strategy, will increase profits – if profits are what you’re into. If not, then it also drives those other results that organisations seek – fundraising or effectiveness or whatever it is that Government departments are trying to achieve.