Feedback: The Lifeblood Of Employee Engagement

comedy1

Last night I performed a small set of stand-up comedy at the Auckland Town Hall as part of an ensemble line-up in a show for Amnesty International called ‘The Secret Policeman’s Ball.’ It was part of the New Zealand International Comedy Festival. Generally, I try and separate my two strands of business as a leadership speaker / trainer / author and as a stand-up comedian but last night reminded me of one important parallel – feedback.

The show went very well and every performer nailed it. Te Radar was MCing and did a fine job. About half the line-up were very good local comedians and half were visiting overseas comedians. This was my first comedy gig in a few months so I couldn’t have wished for a better re-entry gig. That said, if it isn’t funny, they won’t laugh. Instant, honest feedback that can be used (should be used) in real time to alter your performance for the better. What job wouldn’t benefit from that? (The instant honest feedback, not the being laughed at. Few jobs would benefit from that.)

What can you do in your workplace to enhance the timeliness of the feedback your people receive?

Comedians sometimes get reviewed as my show did last night:

Terry Williams provides some lovely comic moments throughout his time at the microphone, pulling laughs by chatting about his family life and his mid-life crisis trip to an Indonesian jungle away from civilization. He is very much at home on the stage, and from his entrance it is like watching an old friend: lovely jubbly, as Del Boy would say.” 

British-based American comedian Reginald D Hunter was opening the show and, in conversation back stage, he told me that I “looked like a kiwi JFK.” I hadn’t performed yet so it was a comedy reference but it was valuable feedback. I might get a haircut this week…

About Terry Williams - The Brain-Based Boss

I'm all about engaging people and helping you engage yours to influence behaviour to improve results - at work and at home. Maybe you're a manager, a salesperson, a leader, a parent, a presenter or an event organiser? You need to grab your people's attention, create some rapport, be memorable and influence behaviour change. How can we do that? I'm originally a trainer by trade, turned manager, turned comedian and partway back again. Author of 'THE GUIDE: How to kiss, get a job & other stuff you need to know', I write and speak about how to engage people, be they employees, family or yourself. How can we connect with people’s own internal motivations and help them use their own inner passions to drive towards productivity, success and happiness? And hopefully have a few laughs along the way... As a trainer facilitating learning and development in others, I find myself drawing on my own extensive business experience. I specialise in the delivery of high impact, customised training solutions for organisations that are serious about improving the performance and lives of their people.

Posted on May 5, 2014, in Employee Engagement, Feedback and tagged , , , . Bookmark the permalink. 1 Comment.

  1. Freeman LaFleur

    Hey Terry!

    I love stand up comedy! I’ve even thought of performing at an open mic night myself 🙂

    Anyway, I liked the comparison here between getting feedback from your audience as a comedian and getting feedback in an organization!

    You asked “What can you do in your workplace to enhance the timeliness of the feedback your people receive?”

    We’ve created a tool that helps organizations do this exact thing! http://kangaroo.io streamlines the monthly feedback process and helps promote a more open feedback work culture.

    I’d love to hear your thoughts on it.

    – Freeman

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