Do Engaged Employees Need To Be Plugged In?
This article reports on ‘wearable technology’ that can monitor micro aspects of worker performance. They seem well-intentioned, making comparisons to the bands and such that fitness trainers give their clients to monitor their steps and sleep. I suspect the potential to use the devices for evil is pretty high. I used to work with call centres and thought that was one particular job where human discretion was significantly limited (or limit-able) by measurement and monitoring technology. This takes the premis to the extreme and there isn’t even the need for the human in question to be tethered to any computer by a cable or headset
To be honest, I’d probably be OK if a bell went ‘ding’ if my posture went off target. It’s in my own interest and the firm’s that I maintain a healthy posture. I’ll be healthier and happier and look taller and more confident. Plus for the boss, there’s probably a long term link to health, wellbeing and productivity or at least less absenteeism if my posture is good. Customers might think I have a better attitude. If there’s a GPS component like sports teams use to see which player covers the most ground and that they’re where they’re supposed to be, that’s probably an integrity tool that some bosses might find themselves needing if the whole ‘trusting people’ thing hasn’t been panning out but it isn’t for everyone all the time. Wristbands that measure and encourage you to take 10000 steps a day have been around for ages and no one is up in arms about those.
“Philip L. Gordon and R. Brian Dixon, attorneys from management law firm Littler Mendelson, told Bloomberg BNA May 15 that employee consent to wear the technology is critical.”
These new gadgets porport to measure brain activity. I am curious as to what my optimum brain activity is in any given work day or if it there is any when I’m watching TV but I’m not sure I want big brother buzzing me every time I glaze over a bit. That said, if I’m a truck driver maybe that’s a really good idea for safety?
Posted on May 26, 2014, in Behaviour, Health And Wellness, Personal Productivity and tagged Brain Based Boss, health, performance management, wearable technology. Bookmark the permalink. Leave a comment.