Hidden Talents & Hidden Talent Needs
As a trainer, at this time, I’m in conversations around what people need to learn now. What does ‘new normal’ and ‘business as unusual’ mean for non-technical people-skill demand?
I’ll listen to my market but they don’t know everything they need because they are so focused on the ‘right now’ (sales, resilience, remote teams) and miss the ‘right next’. And they (and I) need to get an early handle on what is ‘right next’.
I float. I’m not tied to one company or one industry. As an outsider, I observe. I look for clues – partly out of natural curiousity and partly out of self-serving research on what might be needed next and how can I develop that. Trainers conduct needs analyses which are great for assessing gaps between the skills you have and the skills you need but if the need isn’t known, documented, or quantified, imminent needs can fall between the cracks.
One of the clues I look for is a pattern of outlier requests by individuals. This week, I’ve led online training sessions on managing difficult conversations & assertiveness. Productivity can be affected by a nervous workforce. People FEEL they need to step up and stand out in this economy. What needs, like these, do you think are going to be needed ‘right next’?
If you’re a leader, you need to take your team’s pulse, not just on potentially hidden training needs but generally on morale, engagement, and so forth. You’re probably already doing it on KPIs and targets. It doesn’t take long to check in on a few other leading indicators at a human level.
I’m trialling a self-directed course I’ve developed on personal effectiveness. One of the ten lessons within it is on emotional intelligence, a critical element of which is observation and checking in. You get all five of my books (in eBook format) when you sign up. If that sounds of interest, you can learn more at www.lifesuccesslearning.com .
#onlinelearning #onlinetraining #personaleffectiveness #emotionalintelligence
Terry Williams: Expert trainer / coach / speaker. Interactively online or in-person. Fast-track your personal & professional effectiveness or leadership development with practical business tools and thought leadership.